FAQ

FAQ

 

FAQs - Frequently Asked Questions

1. What makes PADEL ESTILO garments special?

They are garments designed for players who live their passion on and off the court. Each garment is made to order with a high degree of personalization — we don't produce stock, so what you receive exists because you ordered it.

They are designed for the third set and for the terrace afterward: technical performance on the court, aesthetics that work just as well on the street. We work with organic cotton, recycled linings, and durable technical blends, selected for their real durability, not just their label.

PADEL ESTILO is the first digital brand exclusively dedicated to padel: Play with soul. Live with style. Act with purpose.

2. Why do we produce each garment on demand?

At PADEL ESTILO, we fuse performance, athleisure fashion, and sustainability. Producing on demand is our way of playing for the planet:

- Zero Waste: We manufacture exclusively what you buy. This eliminates unnecessary inventory and minimizes environmental impact.
- Exclusivity: Each garment is custom-made for you, ensuring a unique and high-quality design for on & off the court.
- Responsible Consumption: We accept returns within 15 days, but we encourage you to shop consciously.

Doubts about your size or materials? Write to us before ordering. We'll help you choose the perfect option to avoid unnecessary shipping and returns.

3.. How do we help the environment?

At PADEL ESTILO, we play with purpose. We reduce environmental impact at every step of our process through four pillars:

- Clean production (DTG): We print our designs with direct-to-garment digital technology and ecological water-based inks. This reduces ink waste, offers vibrant colors, and ensures a safe product, even for children's clothing.
- Certified materials: We only use organic and recycled fabrics from suppliers endorsed by the most demanding international standards (such as GOTS and GRS), ensuring the sustainable origin of each fiber.
- Minimalist packaging: We eliminate unnecessary or overly luxurious packaging. We use only the strictly necessary packaging to protect your garment, reducing plastic waste.
- Carbon-neutral shipping: We collaborate with suppliers associated with Native to finance global carbon reduction projects. This way, we offset the CO2 emissions generated during the manufacturing, preparation, and shipping of your order.

Our Eco-Soul collection is athleisure fashion that fuses performance, fun, and maximum respect for the planet, on and off the court.

4. How long does it take for my order to arrive?

Since we produce each garment on demand, we need a little extra time to ensure everything is perfect. Orders typically take 7 to 14 days to arrive at your door. We promise it will be worth the wait!

5. How do I care for my PADEL ESTILO garments?

To keep your garments in perfect condition:

- Wash them inside out, in cold or warm water.
- Use mild detergent and avoid using bleach.
- Air dry them when possible, or tumble dry on low heat.

This will help preserve the designs and keep them looking new for longer.

6. Can I customize my garments?

Of course! If you want a customized design, such as adding a logo for your team, a tournament, or a special event, write to us at contacto@ptlspain.com. We'd be delighted to create something unique for you.

7. What sizes do you offer?

We offer a wide variety of sizes so that everyone can find their perfect garment. In general, our products run quite true to size, so we recommend checking our size guide for each product to ensure you choose the best fit.

8. What should I do if I have problems with my order?

If there's any problem with your order, such as an incorrect size or a manufacturing defect, don't hesitate to write to us at contacto@ptlspain.com. We'll do our best to resolve it quickly.

9. How can I join the PADEL ESTILO Club?

In addition to buying our garments, you can help us by sharing our mission with your friends and on social media. Together, we can inspire more people who live their passion for padel on and off the court.

10. What is the exact composition of each of your garments?

Each one varies. We recommend reading the product description for each item to learn more about its exact composition.

SIZES

Here's the most important information to help you find your correct size

For each product, you will find a chart indicating the garment's measurements in cm, both length and width (note: width is for one side only, not the circumference).

Choose a garment you own that fits you well, measure it, and compare it to the chart to find the size with similar measurements.

In any case:

  • They fit "true to size, leaning slightly large," meaning if in doubt, choose your usual size, or if you have questions, email us at contacto@ptlspain.com
  • We accept free exchanges and returns for manufacturing defects, but please act responsibly because everything is made to order and every return represents a loss for us.

What's my size?

Measure one of your garments that fits you well and check the table to see which size corresponds. For each product, there is a table showing the width and length in cm of each garment.

  • To measure the length (Length): Start measuring at the side of the collar, at the highest point of the shoulder, and go down vertically to the end of the garment.
  • To measure chest width (Chest or Width): Start measuring just below the sleeves and across to the other sleeve. Only across the front. The width in cm is ONLY for the front part. It is NOT the circumference.

Find your perfect size

At PADEL ESTILO, we manufacture each garment exclusively for you upon order. By not creating unnecessary stock, we take care of the planet, but it also means that we cannot process exchanges or returns due to incorrect sizing (we only cover manufacturing defects or shipping errors).

Therefore, we ask you to play it safe:

  • Measure yourself before buying: Carefully consult the size chart for each product.
  • Unsure between two sizes?: If you prefer a looser fit for comfortable play, we recommend choosing one size up. Although our garments fit "true to size, leaning slightly large,"
  • Consult us: If you are unsure about the measurements or the type of cut (fitted or oversized), email us before placing your order. We are happy to help!

Help us maintain responsible production. Getting your size right is the best way to avoid unnecessary shipping and reduce your carbon footprint.